Store Policy

Customer Care

At [Tiwari Fashion House], we are dedicated to providing you with exceptional shopping experiences and outstanding customer service. Our mission is to ensure that your online shopping journey is smooth, convenient, and enjoyable.

Our Commitment to You:

Prompt Assistance: Our customer care team is available to assist you with any inquiries, concerns, or issues you may have. You can reach us through multiple channels, including phone, email, and live chat.
Product Information: Need details about a product? Our knowledgeable team can provide you with comprehensive product information, including specifications, pricing, availability, and recommendations to help you make informed choices.
Order Support: Whether you're tracking an order, making changes to an existing order, or need assistance with returns and exchanges, we're here to help. Your satisfaction is our priority.
Technical Support: Encountering technical difficulties while navigating our website or app? Our technical support team is ready to assist you in resolving any issues to ensure a seamless online shopping experience.
Payment and Billing: For questions related to payments, billing, or refunds, our customer care team will assist you in resolving payment-related matters promptly and accurately.
Feedback and Suggestions: We value your feedback. If you have suggestions for improving our services or have any feedback about your experience with us, please share it with us. Your input helps us continually enhance our platform.

Phone: [9716288589]
Email: [anujtiwari988@yahoo.com]
Live Chat: Visit our website or app to chat with a live agent during business hours 10am to 6pm.

Privacy & Safety

Welcome to [Tiwari Fashion House] we at Artificial Flowers, are committed to safeguarding your privacy and ensuring a safe and secure shopping experience. This Privacy and Safety Policy explains how we collect, use, protect, and share your personal information and outlines the measures we take to ensure your safety while using our platform.

1. Information We Collect:

Personal Information: This includes your name, contact information, shipping address, and payment details when you make a purchase.

Account Information: Information related to your account, including your username, password, and preferences.

Device Information: Data about your device and internet connection, such as your IP address, browser type, and operating system.

Usage Information: Data about your interactions with our website or app, including pages visited, products viewed, and the duration of your visit.

Communication: Records of communication between you and our customer support team.

2. How We Use Your Information:

We use your information for the following purposes:

Order Processing: To process your orders, including payment processing, shipping, and returns.
Account Management: To manage your account and provide you with personalized services.
Communication: To respond to your inquiries, send order updates, and provide customer support.
Analytics: To analyze website or app usage patterns and improve our services.
Marketing: To send you promotional offers and updates with your consent.